So, as of today it is official. What was Project Toscana is now IBM Watson Workspace, a new chatclient in the space where everyone wants to be at the moment.
If this sounds negative? It is not. It is merely stating a fact that Slack started something that all the big players in the market wanted to get in on.
I have been on the alpha-ish release for a few months and I have sen the product progress. From what was essentially a good looking UI to a fully working persistent chat client to be used for small team collaboration.
What do we know about it so far? We know its name, we have seen the first small steps of cognitive computing infused, with IBM Watson sorting out what it deems important moments in the conversation and highlights them to you. It works in English, not so well in Swedish (yet). I would think that Watson still would need some more personal knowledge of the users to give more accurate readings, but from time to time it really picks up gems.
It would of course help if I could spell Chrome, but that is beside the point.
I have been using the free version of Cisco Spark for a while for some of my conversations. Let’s just say that the transition over to Watson Workspace was easy, very easy. All the users felt at home directly and conversations took off just where we left them on the old platform.
So, the cons? Yes, there are of course downsides to using a product that is not out of beta. There are features missing but they are beeing worked on, and I assume they will all be fixed ahead of GA.
Pricing? We have not had any details on it yet. Or what the actual paid packaging will look like. This is still shrouded in mystery as of writing this. (Tuesday morning 8 AM, CEST)
The product is still early, but with the speed the dev team has held over the last few months, I look forward to the new surprises and features continue to stream out.